Shipping Policy

Last updated: October 19, 2026

Thank you for shopping with Velora. We want to make your shopping experience as simple and convenient as possible. This policy explains our shipping process, delivery estimates, and what to expect after placing your order.

Order Processing

Orders are typically processed within 1 business day, excluding weekends and public holidays.

Orders placed after noon, on weekends, or on holidays may begin processing the following business day.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Shipping Methods & Delivery Times

We currently offer standard shipping within the United States.

Estimated Delivery Time: 7–14 days

Delivery estimates begin after your order has shipped and do not include order processing time.

Please note that delivery times are estimates, not guarantees. Delays may occasionally occur due to carrier operations, weather conditions, holidays, or other circumstances outside our control.

Shipping Costs

FREE Standard Shipping on All Orders

We offer free standard shipping on every Velora order within the United States.

There is no minimum purchase requirement and no additional standard shipping fee at checkout.

Order Tracking

Once your order ships, we will send you a shipping confirmation email with a tracking number and tracking link, when available.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

If you have questions about your shipment, contact us at simplimadecontact@gmail.com.

Shipping Destinations

We currently ship to addresses within the United States only.

Some locations or address types may have delivery restrictions depending on carrier availability. Any applicable restrictions will be displayed at checkout.

Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible at simplimadecontact@gmail.com.

We will do our best to update your address before your order enters fulfillment or ships.

Once an order has been shipped, address changes may no longer be possible.

Lost, Damaged, or Delayed Packages

If your package is lost, arrives damaged, or is significantly delayed, please contact us at simplimadecontact@gmail.com.

Include your order number and a brief description of the issue.

Our support team will review the situation, investigate the shipment, and work toward an appropriate resolution.

If your order is confirmed lost, damaged, or not delivered, we will provide a replacement, refund, or other appropriate remedy as required by applicable law.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at simplimadecontact@gmail.com.

We may be able to accommodate your request if your order has not yet entered processing or fulfillment.

Once your order has been processed or shipped, changes and cancellations may no longer be possible.

Any approved refunds will be returned to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

For additional information, please review our Return & Refund Policy.

Digital Products

If you purchase the optional 30-Day Core Transformation Plan, it will be delivered electronically.

Digital products do not require physical shipping and are not subject to shipping fees or delivery estimates.

If you experience any issues accessing your digital purchase, please contact our support team for assistance.

Contact Us

For shipping questions, tracking assistance, address corrections, or delivery concerns, please contact:

Velora Customer Support

Email: simplimadecontact@gmail.com